How are business skills evolving in the light of digital systems? What basic digital skills have become essential for all organisations? These were the opening questions in the preparatory workshop at the exploring eLearning Club Med event on 20 April, focused on Skills & Digital systems. The workshop was introduced by Eric Georges, CEO of Club Med Italia, who in his speech stressed the importance of the development plan related to digital skills that will be implemented this year in Club Med. There were many companies at the event ready to ride the digital wave: Aviva Italia Servizi, Berner, Comdata, CGT, Direct Line, Europ Assistance, Helvetia, Kedrion, Miroglio, Prada, Salmoiraghi & Viganò, Sirti and Sisal. The discussion was kicked off by Marco Amicucci, from the skilla team, Project Manager of numerous digital culture programmes in companies. Digital misadventures often happen in companies. Organisations are involved in a bluff when only a small team is responsible for new technologies. After reaching the minimum digital standard, people must be encouraged to seize the opportunities that new technologies offer and to become active participants in digital change. How? By highlighting the benefits and generating enthusiasm in regard to the tools that technology provides in support of work activities. Micro-learning, which is short and continuous training, is the right kind of training: 60 second videos that introduce the benefits of programmes on the network which are often free brief moments when managers talk to employees and discuss the timescales for innovation, digital skills development and introduction of new tools to work better support networks aimed at organising training sessions on digital culture and to collect and distribute knowledge within the organisation. Antonio Minichini, South Europe Training Manager of Club Med, tells us of the successful experience with Facebook at Work aimed at all staff. This tool allows continuous interaction in regard to Club Med World initiatives and innovations. The engagement plan was crucial: first an email to all company staff, then a press release, and by 2016 a road show in all the tourist resorts. The adoption of Facebook at Work is focused on more direct communication and a 50% reduction in the number of emails. New technologies allow us to work better in less time. What better reason to find out more and develop digital talent with ad hoc programmes!
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