Skilla Learning Path

Organizational and personal communication

How to listen and communicate in everyday life.

Resources: 20
Hours: 6
Languages: ITA/ENG

Who is it for?

For all company staff, to develop and improve listening and communication skills.

Contents

Initial Test

Reflect on your goals and skills. No one can assess yourself better than you!

Cards – Does this sound like you?
Training Pills

Refine the ability to listen, of others and of themselves

8 multimedia training pills

  • The art of listening
  • Listening to ourselves
  • Active and empathetic listening
  • Managing Emotions
  • Embarrassment
  • Understanding relationships
  • Perception in relationships
  • Getting on with others

Knowing how to communicate at work and in personal life

6 multimedia training pills

  • The ingredients of communication
  • No problem communication
  • Non-verbal language
  • Assertive communication
  • Making requests assertively
  • Being assertive at work

To convince

3 multimedia training pills

  • Strategies for Persuasion
  • How to persuade while listening
  • A guide to strategic communication

Public speaking

4 multimedia training pills

  • How to use your voice effectively
  • Public speaking
  • Speaking in public: conquering fear
  • Speaking in public: engaging the audience
Final test
This Learning Path is part of the Skilla Library.

Consider your aspirations… Think about your goals!

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